The purpose of this post is to rant about my horrible experience with Bestbuy. I am a Linux user. Given the fact that Windows 8 absolutely sucks, and I prefer Linux Ubuntu over any other operating system, my newly purchased laptop from Bestbuy instantly was wiped of the poison they call an operating system (Windows 8)and the much better Linux Ubuntu was installed.
When purchasing this computer, I asked the salesman specifically, can this computer handle Linux? He informed me that the computer was perfectly capable of handing the OS. I did not like the bios, and was planning on returning the computer for an upgrade. Well, after being told that putting Linux on the computer would be perfectly fine, I was told by the return counter geek squad person, that I voided the warranty when I changed the operating system, and they would not accept the return.
Don't you think that I should have been told that when I purchased the computer?!?!??!
Well, anyways, after many hours of multiple calls to corporate headquarters (most of the time spent on hold) I was informed multiple times, that it does not matter what the salesman says at Bestbuy, the only thing that matters is I voided the warranty, and they did not care that they were losing my lifetime business over a $288 HP 5000 laptop.
I do not want you Linux users to get caught in this same trap. As a matter of fact, I would like for you all to never shop at Bestbuy again, but I have realistic expectations. If you are going to wipe the pathetic excuse for an operating system that was created by that corporation Microsoft, and put on the much better free operating system that works as it should, please do not buy the machine from Bestbuy, as they will tell you the same thing they told me, the warranty is voided and the return is not going to happen.
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